Privacy Policy

This is the Privacy Statement for DUNELM TESTING LIMITED, Registration number 4330408, issued in accordance with the General Data Protection Regulation (GDPR).

What personal data we collect and why we collect it

  • When you make a website enquiry, subscribe to our website or inform us of any problems with our site;
  • When you contact us in person, over the telephone, by email, by post or through social media;
  • When you purchase our services;
  • When we purchase your products or services;
  • When you apply for a job;
  • In customer surveys;
  • Through CCTV which may be in operation at our office or on siteworks

Visitors to our Website

We use a third-party service, Google Analytics, to collect standard log information and details of any visitor behaviour patterns.  We use this to identify the number of visitors to different pages on our website.  The information is processed in a way which does not identify anyone.  Only information which is collected through our enquiry form will collect personal details.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Information We May Collect (but not limited to)

  • Contact details such as name, address, contact telephone number (mobile and landline) and email address;
  • Enquiries for more information about Dunelm Testing services;
  • Contractual details about the products or services we provide to you;
  • Payment or transaction data;
  • Supplier and subcontractor’s competencies, i.e. driving licence
  • Job applications;
  • Complaints;

How We Will Use Your Information

  • To respond to your enquiries and complaints;
  • To facilitate payment;
  • To facilitate job applications;
  • To measure customer satisfaction;
  • To inform you of new products or services;
  • To ensure safety and security of our staff and visitors;
  • To ensure suppliers and subcontractors are competent for the service they are providing;

We do not collect or compile personal data for release or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.

We must have a legal reason to process your personal information.  Your information will usually be processed to meet our contract with you or to meet our legitimate interest to facilitate your interest in our business.  On the rare occasion where your consent is required, this will be communicated to you at the point of collection.

We use a third-party service to help maintain the security and performance of the Dunelm Testing website. Our website is hosted at WordPress.com.

Your Rights

You have rights regarding your personal information, including the right to access, correct, delete, restrict or object to our use of it.  We would encourage you to inform us if the information we hold about you is no longer accurate.  We may need extra information from you to deal with any request.  If you do not want us to process your data, then we may not be able to facilitate your interest in our business.

In the event that you have a cause for complaint, please contact us and will follow up with you resolve this.  If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO).

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to improve the performance of our website. All data collected is anonymous and wont be shared with any 3rd parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@dunelmtesting.co.uk.